Shipping + Returns
All Willa B Knotted Gown orders placed before Sunday at midnight will ship the following Tuesday.
Please allow 3-5 business days for processing prior to shipment for Willa B Signature Bows.
If you need your order sooner, please send us a message and we'll try our very best to accommodate.
We are not responsible for any lost or returned packages.
We aim for 100% satisfaction. If your purchase is not exactly what you hoped it would be, please send us a message within 7 days of receipt and we will be more than happy to work with you to make things right! If you are unable to message us through our website's "Contact Us" page, please send an email to firstname.lastname@example.org.
Items must be in original, unused condition to be eligible for returns or exchanges. Buyer will be responsible for all shipping costs.
Custom orders are not returnable or refundable.