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FAQ

What size is the Willa B Knotted Gown?

The Willa B Knotted Gown is one size fits all, newborn up to approximately 15 pounds. While the gown does fit smaller newborns, we feel that it fits best from about 8 pounds and up. 

 

How do I care for my Willa B Knotted Gown?

We recommend machine washing your Willa B Knotted Gown in warm water and laying it flat to dry. We caution against putting your gown through the dryer, as this increases the chance that your gown will pill. 

 

I want to purchase 2+ Willa B Knotted Gowns and 10+ Willa B Signature Bows. However, when I go to checkout, I receive an error message stating that only one coupon code can be applied to my order. How do I get the 2 for $35 discount on the gowns as well as the 10 for $25 discount on the bows?

Unfortunately at this time, our website host does not allow multiple discounts to be stacked in one order. We recommend completing two separate transactions for the gowns and bows. Once you've placed both orders please shoot an email to hello@shopwillab.com letting us know that you placed multiple orders. We will then calculate the total shipping cost of the gowns + bows and issue a partial refund for the shipping overage. We are sorry for the inconvenience but hope that this solution will be satisfactory. 

 

An item that I love has sold out before I had the chance to purchase. Will it be restocked?

At Willa B we pride ourselves on our unique selection of prints and patterns, both for gowns and bows. As such we cannot guarantee that sold out prints will be made available again. Please feel free to reach out to us to double check - sometimes we may have a few extra hiding away!

 

When will my order ship?

All Willa B Knotted Gown orders placed before Sunday at midnight will ship the following Tuesday. 

Please allow 3-5 business days for processing prior to shipment for Willa B Signature Bows. 

If you need your order sooner, please send us a message and we'll try our very best to accommodate.